Handling of personal information
1. Company Name
YAMAGATA Corporation
2. Administrator (or representative) name, title, affiliation, and contact information
Administrator: Hisao Kajiwara, Supervisor, Personal Information Protection and Management
Affiliation: YAMAGATA Corporation, Management Division, General Affairs Grp
Contact information: (Phone) 045-461-6143
3. Objectives of Using Personal Information
- Use objectives of personal information that is directly obtained from the person in writing. (Including homepages and email. Hereafter “in writing”)
Type Use objectives Customer information Shipping our printed album and business card products, related aftercare services, information about new products and services Shareholder information Making information public, distributing handouts, correspondence Partner/client information Correspondence related to business, orders, billing Employee information Managing human resources, work, employee health, security Hiring information Managing hiring and contacting prospective employees - Use objectives of personal information that is directly obtained from the person by some means other than in writing
Type Use objectives Customer information Confirming the content of orders (using call logs) - Use objectives of personal information entrusted to our company from a partner/client
Type Use objectives Customer information Sending direct mail
4. Providing personal information to a third party
Except under the circumstances listed below, YAMAGATA does not provide personal information to a third party
- Consent has been obtained from person(s) in question.
- There is a legal obligation.
- A situation arises in which providing personal information is necessary to protect the life, body, or property of a person and it is difficult to obtain consent.
- A situation arises in which disclosure is especially necessary for the betterment of public health or the promotion of the healthy development of children and it is difficult to obtain consent.
- A situation arises in which it is necessary to cooperate with national or local authorities or persons entrusted by said authorities in fulfilling duties pursuant to the provisions of law and it is possible that obtaining consent would disrupt the fulfillment of said duties.
- So that work may be carried out smoothly, the handling of personal information is outsourced in whole or in part within the extent necessary to achieve the objectives of its use.
5. Outsourcing the handling of personal information
So that we can offer better service, in the course of its business operations, YAMAGATA outsources a portion of its work. There are times when we make personal information available to the entities to which we outsource. In these circumstances, we appoint entities for outsourcing whose handling of personal information has been deemed appropriate, and we ensure that personal information will be managed appropriately by stipulating in contract as necessary conditions that the entity to which we outsource will manage personal information appropriately and honor confidentiality to prevent any leakage of personal information.
6. Requests to disclose personal information
Requests can be made to YAMAGATA regarding disclosing personal information (including stating the objectives of use; disclosure; altering, adding, or deleting content; suspending or terminating use; suspending disclosure to a third party). After verifying the identity of the client, we will respond to applications within a reasonable timeframe. For more details about the disclosure application, please see “Procedures for making requests regarding personal information intended for disclosure” on the YAMAGATA homepage.
7. Discretion in providing personal information
Whether or not to provide personal information to YAMAGATA is left to the discretion of our clients. However, there may be some services we cannot properly provide if we do not receive sufficient information.
8. Acquisition of personal information by methods not easily recognizable by the person
All portions of our site into which personal information is entered use an SSL (Secure Sockets Layer) data encryption system. We have taken the further precaution of protecting all information on our site by installing a firewall. However, due to the nature of internet communications, please be sure to understand that we do not guarantee total security.
9. Authorized Personal Information Protection Organization
The Authorized Personal Information Protection Organization is legally recognized by the competent ministers under Article 37 of the Personal Information Protection Act. This organization works to ensure that the handling of private information is appropriately managed by dealing with complaints about member entities’ handling of private information and keeping their member entities informed.
Our company does not have a relationship with the Authorized Personal Information Protection Organization.
Contact for inquiries or complaints
For inquiries about the privacy policy, please contact us at the address below
2-6-34 Takashima Nishi-ku, Yokohama-shi, Kanagawa, 220-8515
YAMAGATA Corporation Complaint Center
E-mail : privacy@yamagata-corp.jp
Phone : +81-45-461-6143 (Business hours: 9:00 a.m.-6:00 p.m.*)
*Please note that our response to inquiries received during weekends, national holidays, the year-end and New Year holidays, and the Golden Week holidays will be delayed until the next business day or later.
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